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Personal Details
Resume number: 770781202 Updating date: 2021-01-28 12:17:55 photo
Name: Miss. DandanZhou Nationality: China (Mainland)
Current Place: Guangzhou Height/Weight: 155 cm£ 44 kg
Marital Status: Single Age: 31 years
Career Objective
Application type: Jobseeker
Preferred job title: Foreign Trade Merchandising Manager/Supervisor: Customer Service Surpervisor ¡¢ : ¡¢ :
Working life: 9 Title: primary title
Job type: Full time Expected Start date: In a month
Expected salary: ¥6500~¥7999 Preferred working place: Guangzhou
Work experience
Company's name:Chen-tech Challenge(HK) LimitedBegin and end date: 2013-03-2016-09
Enterprise nature:Soly foreign funded enterprisesIndustry: Mechanics/Electrical Equipment/Heavy Industry
Job Title: Customer Service Surpervisor 
Job description: 1.Leading the customer service team member to provide prompt,efficient,high quality order processing service.When in peak month need help the team member to confirm the customer order.
2.Solving the occurred customer order problem and communicate with our customer.
3.Following up the status of the customer order,updating the status to our customer weekly.
4.Dealing with the customer expedite or delay request.
5.When the goods arrive at WH,monitor the QC to inspect it on time to make sure the on time delivery.
6.Confirming the shipment with our customer,informing the related department to prepare the document and report.informing the WH to deliver the goods.
7.Receiving the RFQ,cooperating with our Engineer Department and Costing Department to provide the quotation to our customer.
8.Training the new team member.
9.Using Google to find potention supplier on the website,sending the RFQ to them. 
Reasons for leaving: Personal reason 
Educational Background
Name of School: Hunan University of Technology
Highest Degree: Associate Date of Graduation: 2011-06-01
Name of Major 1: Business English Name of Major 2:  
Education experience:
Language Ability
Foreign Language: English Level: excellent
Chinese level: excellent Cantonese Level: poor
Relevant skills and abilities
  1.Familiar with the ERP system.
2.Know how to recognize the basic machining parts drawing.
3.Good at using outlook/Excel/Word.
4.Have full experience of customer service and follow up.
Self-recommendation letter
  I am honest¡¢active¡¢easy-going and open mined.

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